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Front desk staffWhat to Expect

Welcome to our fun and energetic office! We want you to relax and be comfortable as we begin the process of getting you pain free and healthy!`

When you first come into our office, you will be greeted by Kerry, Nakkita, Jessica or Deb, one of our wonderful chiropractic office assistants. Your visit is about gathering all the information we can about you and how we can help you. Once you have completed the paperwork you will then meet with Dr. Benjamin Reid, our chiropractor, to discuss your health goals and see if chiropractic is likely to help you. This will include:

  • An initial consultation to discuss your problems
  • Posture screening
  • X-rays
  • Functional movement screening

We’ll provide you with the proper clothing to wear for your examination, so we’re able to see how your body moves in various positions that will show us where you’re having abnormal movement patterns.

Your appointment will be about half an hour.

  • Extremely thorough, comprehensive, systematic yet understandable loaded with lessons, exercise homework shared efficiently with links to help me see, understand and take control over my part in this healing journey. Appropriate equipment and approaches. Excellent first impression. Hopeful the healing will work.

    -Connie K.
  • Beautiful office! Great group of people. Would and have recommended your office to everyone. I work in Vancouver, live in surrey but will continue to commute to this office because they are that good!

    -Lucy R.
  • Thanks for accepting a new patient so fast!!! So glad I was able to get in the next day.

    -Lori P.
  • I am happy to find a good chiropractor in Langley as we have recently moved here. I felt that my concerns were taken very seriously and I look forward to my next visit.

    -Deborah H.
  • Always a pleasure to see your team!

    -Kaden D.
  • Dr. Gatti was excellent. I’m really grateful that I was able to get a last minute appointment and got lucky enough to receive such great treatment on my first visit. I will definitely return to see Dr. Gatti.

    -Tina J.
  • I was nervous going in for treatment I never had before. I found the experience very helpful and everyone was very supportive.

    -Betty B.
  • We loved the friendly staff. We feel confident in Dr Reid. He comes across as knowledgeable and professional.

    -Elizabeth McB
  • The staff were very helpful, very professional, and provided service with a smile!

    -George B.

Your Second Visit

Dr. Reid will further explain his findings from your X-rays and examination and discuss whether you’re ready to start. If you are, we’ll have you do some exercises to stretch and warm up your spine before receiving your first chiropractic care. This may be Chiropractic Manipulation, Shockwave Therapy, Spinal Decompression, Cold Laser Therapy or Active Rehabilitation. He may even refer you to one of our other practitioners for massage, physiotherapy, acupuncture or kinesiology.

In certain situations, and in the professional judgment of Dr. Reid, we sometimes make exceptions. It just depends on your unique situation.

Your Regular Visits

When you return for any follow-up visits, you can expect to spend approximately 10-15 minutes with us. You’ll come in and complete your stretches and exercises to ready your body, and then you’ll see Dr. Reid for care.

Do you have any questions about what to expect at our office? We’d love to answer them! Call us today.

New Patients | (604) 888-1533